Domain 7: AI Literacy and Training

Assessment of AI literacy programs, specialized training, and awareness initiatives for stakeholders

Domain Overview

AI Literacy and Training focuses on developing the knowledge, skills, and awareness needed for effective AI governance and risk management across the organization. This domain addresses AI literacy programs, specialized training for key roles, awareness initiatives, competency assessment, training documentation, and continuous education.

Effective AI literacy and training are critical as AI systems introduce unique challenges that require specialized knowledge and skills. Organizations must ensure that all stakeholders, from executives to end users, have appropriate levels of AI literacy to effectively govern, develop, deploy, use, and oversee AI systems in a secure and compliant manner.

Assessment Areas

7.1 AI Literacy Program

Evaluation of the organization's AI literacy program that provides foundational knowledge about AI concepts, capabilities, limitations, and risks to all relevant stakeholders.

Key Control: ISO 42001 Section 7.2, NIST AI RMF (GOVERN function)

Organizations should develop and implement an AI literacy program that provides foundational knowledge about AI concepts, capabilities, limitations, and risks to all relevant stakeholders.

7.2 Specialized AI Training

Assessment of specialized training programs for key roles involved in AI governance, development, deployment, and use, including technical, ethical, and compliance aspects.

Key Control: ISO 42001 Section 7.2, NIST CSF 2.0 (GOVERN function)

Organizations should provide specialized training for key roles involved in AI governance, development, deployment, and use, including technical, ethical, and compliance aspects.

7.3 AI Risk Awareness Initiatives

Evaluation of awareness initiatives that educate stakeholders about AI-specific risks, security threats, and compliance requirements.

Key Control: CIS Control 14, ISO 42001 Section 7.3

Organizations should implement awareness initiatives that educate stakeholders about AI-specific risks, security threats, and compliance requirements.

7.4 AI Competency Assessment

Assessment of processes to evaluate and verify AI competencies for key roles, including knowledge assessments, certifications, and practical evaluations.

Key Control: ISO 42001 Section 7.2, NIST AI RMF (GOVERN function)

Organizations should establish processes to evaluate and verify AI competencies for key roles, including knowledge assessments, certifications, and practical evaluations.

7.5 AI Training Documentation

Evaluation of documentation practices for AI training activities, including content, attendance, completion status, and effectiveness metrics.

Key Control: ISO 42001 Section 7.5, CIS Control 14

Organizations should maintain comprehensive documentation of AI training activities, including content, attendance, completion status, and effectiveness metrics.

7.6 Continuous AI Education

Assessment of continuous education programs that keep stakeholders updated on evolving AI technologies, risks, regulations, and best practices.

Key Control: ISO 42001 Section 7.2, NIST CSF 2.0 (GOVERN function)

Organizations should implement continuous education programs that keep stakeholders updated on evolving AI technologies, risks, regulations, and best practices.

Compliance Considerations

Key AI Roles and Required Competencies

Different roles require different levels of AI literacy and specialized training:

  • Chief AI Security Officer (CAISO): Advanced knowledge of AI security, governance, risk management, and compliance frameworks
  • AI Governance Certifier (AIGC): Specialized knowledge of AI governance standards, certification processes, and compliance requirements
  • AI Developers: Technical knowledge of secure AI development practices, model security, and ethical considerations
  • AI System Operators: Operational knowledge of AI monitoring, incident response, and performance management
  • Business Users: Practical knowledge of AI capabilities, limitations, and appropriate use cases
  • Executive Leadership: Strategic understanding of AI risks, opportunities, and governance requirements

Industry Standards

Several industry standards provide guidance on AI literacy and training:

  • ISO/IEC 42001 (AI Management System)
  • NIST AI Risk Management Framework
  • CIS Controls (especially Control 14 - Security Awareness and Training)
  • IEEE 7000 series standards for ethical considerations
  • OECD AI Principles

Quick Assessment

Answer these key questions to quickly evaluate your AI literacy and training maturity:

Quick Assessment Result

Your organization appears to be at a basic level of AI literacy and training maturity.

Next steps: Develop a basic AI literacy program and provide specialized training for key roles.

Take Full Assessment

Resources

Downloads

  • Literacy Domain Checklist
  • Full Assessment Package
  • Question Matrix

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